Privacy Policy

Last updated: Nov 2025

This Privacy Policy explains how Second Horizon Limited (“Second Horizon”, “we”, “us”) processes the personal information you share when requesting a consultation through our website and, where applicable, opting in to receive our marketing communications. We process personal data in accordance with the UK GDPR and EU GDPR.

Information We Collect

We collect only the information you provide via the consultation form:

Contact details: name, email address, phone number, company, and role.
Project context: details about your organisation, needs, or objectives shared in free-text fields.
Marketing preference: whether you tick the optional box to receive updates from us.

We do not collect forum accounts or other profile data through this website.

How & Why We Use Information

We process the data above for the following purposes:

Scheduling and delivering the consultation or meeting you request.
Responding to follow-up questions and providing relevant materials.
Maintaining internal records for business operations and legal compliance.
Sending occasional marketing communications about our services, but only if you explicitly consent by ticking the marketing checkbox. You can withdraw consent at any time.

Legal Basis for Processing

We rely on contractual necessity to process your details in order to arrange the consultation you request. Record-keeping may be required to meet legal obligations. Marketing emails are sent only with your freely given, specific consent; you may opt out at any time by using the unsubscribe link or contacting us directly.

Retention

Consultation records are retained only as long as needed to complete the meeting, deliver follow-up actions, and meet legal or audit requirements. Marketing contact details are kept until you withdraw consent or unsubscribe, after which we suppress your contact information from further mailings.

Sharing & International Transfers

We do not sell or rent your personal data. We may share it with trusted service providers (such as hosting, email delivery, or CRM partners) who process data on our behalf under written agreements that uphold GDPR safeguards. Where data is transferred outside the UK or EEA, we implement appropriate safeguards such as Standard Contractual Clauses.

Your Rights

You have the right to request access, correction, deletion, restriction, objection, and data portability. You can also withdraw marketing consent at any time. To exercise these rights, contact us at hello@secondhorizon.ai. You may lodge a complaint with your local supervisory authority if you believe your rights have been infringed.

Security

We implement technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. While no system can be 100% secure, we review our safeguards periodically.

Updates

We may update this policy to reflect changes to our practices or legal requirements. Material changes will be posted on this page with an updated “Last updated” date.